Frequently Asked Questions

No — the web planner (PWA) works completely standalone for trip planning, packing lists, and building your itinerary. You only need the mobile app when you're in the park and want live wait times, GPS trail recording, and in-park item tracking. The two apps stay in touch either via file-based sync (export/import, no account needed) or the optional real-time Cloud Sync (free, requires signing in with your Apple ID).

No. ParQwish is an unofficial fan app and has no connection to Disney's IT systems. Live wait time data comes from the ThemeParks.wiki open API (the same source used by many fan sites). Your wishlist, packing list, and itinerary are stored entirely on your own devices — no Disney account is needed and no data is sent to Disney.

All your personal data (wishes, packing list, itinerary, photos, GPS trails) is stored locally on each device — in IndexedDB in the browser (PWA) and AsyncStorage on your phone (mobile). None of your personal trip data is ever uploaded to a server. Park data (ride names, wait times, dining info) is fetched from a public read-only CDN — it contains no personal information.

If you export regularly via the Sync screen, you have a backup file on whatever device you exported to (desktop, cloud drive, email). If you have Cloud Sync enabled (free, sign in with Apple), your wish catalog, day plan, and GPS trail are also stored encrypted in the cloud and recoverable by signing in again on a new device — full-resolution photos still need a manual export though. Without either, data on the phone only exists on that device.

ParQwish's main method is file-based sync — no Wi-Fi pairing or account required. You export a JSON file from one device and import it on another. The most common method is AirDrop (iPhone to Mac is instant), but email, iCloud Drive, or any file-sharing app works just as well. A 6-digit verification code prevents importing the wrong file by accident. There's also an optional real-time Cloud Sync — free, but requires signing in with your Apple ID — that keeps your wish catalog and day plan in sync automatically with no manual export/import.

This applies to file-based import specifically (Cloud Sync merges changes automatically in real time, with no choice to make). Merge adds imported items alongside your existing data, skipping anything that already exists (matched by ID). Use Merge when you're combining data from multiple people or doing a mid-trip update. Replace clears the existing data for the selected categories before importing. Use Replace only for a clean first import or when you want the imported file to be the definitive record.

Check that the 'wishes' category was selected on the export screen before the file was created. Also confirm you're viewing the correct trip in the PWA — imports always go into the currently active trip. If wishes still don't appear after a correct import, try a Replace import (instead of Merge) to rule out a duplicate-detection issue.

The web planner and the mobile app now use the same list of sub-categories, so an item keeps its sub-category when it moves between them. Older names were renamed automatically — for example Apparel became Clothing, Home Decor became Home & Decor, Dapper Day became Themed, and Custom became Other. Shopping now has Accessories as its own sub-category, separate from Clothing and from Ears & Headwear. Items that were filed under 'Clothing & Accessories' all moved to Clothing, so you may want to move bags, jewelry and similar items to Accessories: edit the item and pick its sub-category under Category, in either app (on the web, from Prepare or Catalog).

In the mobile app, go to Settings › Data & Sync › Delete my account and confirm with Sign in with Apple. It deletes your Cloud Sync account, everything it synced, and your place in any shared trips (a trip you created passes to another member, or is deleted if you were the only one), and it removes ParQwish from your Apple ID's Sign in with Apple list. Trip data kept only on your phone stays there until you delete the app. In the web planner it's Play › Cloud Sync › Delete my account. You only have an account if you turned on Cloud Sync or signed in to join someone's trip; you can also ask us at hello@parqwish.com.

Yes, two ways. File-based: export from Phone A and AirDrop or share the file directly to Phone B, then import on Phone B — the mobile app's Sync screen handles both, and the file can also go through iCloud Drive. Or, if both phones sign in with the same Apple ID and enable Cloud Sync, they stay in sync automatically with no manual export/import at all.

Wait times come from ThemeParks.wiki, which aggregates data from multiple sources and updates every few minutes. They're generally reliable for planning purposes but may lag 5–10 minutes behind actual posted times during periods of rapid change (e.g. right after a park opens or when a ride comes back online after downtime).

iOS may suspend background location access when the app hasn't been opened for a while or when Low Power Mode is active. If you notice the trail has a gap, open the app and check the GPS status indicator in Settings. Tapping 'Resume Recording' picks up from where it left off — the trail stitches the segments together automatically.

'Ready Now' shows rides from your wish list where the current wait time is at or below the max wait time you set in the Plan phase. It updates in real time so you always have a short list of actionable rides. If you haven't set a max wait time for a ride, it won't appear in the Ready Now list.

Most features work offline — your wish list, itinerary, packing list, and photo capture all function without a connection. Live wait times require an internet connection (cellular or park Wi-Fi). GPS trail recording works offline; the trail is stored locally and exported with your day file.

On the mobile app, the free tier lets you add 1 item per section (rides, shows, dining, places, outfits, shopping) per day, with unlimited wish list management. Live wait times, GPS trail recording, and file-based Sync export and import need VIP, and park data uses the copy already on your phone. The web planner (PWA) is completely free with no limits. The free tier is designed to let you fully evaluate the app before committing to a subscription.

VIP removes the per-day item limits on the mobile app — unlimited rides, shows, dining, places, outfits, and shopping items per day. It also unlocks live wait times, GPS trail recording, park data refreshes, and file-based Sync export and import on mobile. Cloud Sync (the real-time, account-based option) is free at every tier, including Free — VIP only affects the manual file export/import path. The web planner remains fully free regardless of subscription status.

Your data is never deleted. If your subscription lapses, you can still add unlimited items and export via file-based Sync, and you can still view your GPS trails. What pauses until you renew: importing Sync files, live wait times, park data refreshes, and recording new GPS trails. If you have Cloud Sync enabled, it keeps working through a lapse.

The PDF map only shows GPS trail data that has reached the PWA — either via a file-based Sync import, or automatically if you have Cloud Sync enabled (trails sync in real time, no manual step needed). If neither has happened yet, do a final Sync export from your phone and import it in PWA › Play, or check that Cloud Sync is turned on, then regenerate the PDF.

The PDF generator fetches the resort map image at the time of PDF creation. If your browser blocked the fetch (e.g. due to a content security policy or offline state), the map image won't load. Try generating the PDF while online and on the same domain (parqwish.com). If the map is still missing, a hard refresh (Cmd+Shift+R) clears any cached assets that may be causing the issue.

You can choose which photos go in: on the Publish page, click a photo's tick to leave it out of the PDF. The rest — stats, day-by-day breakdown, park analytics, and per-day maps — is always included. Choosing whole sections (e.g. stats only, or maps only) is planned for a future release; in the meantime, you can remove pages with any PDF editor.